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In the telecom industry, new products, ideas, and companies seem to come and go like the wind, but one thing remains constant—TBCS. TBCS is proud to be celebrating its 30th anniversary in 2008.
While
technology
has changed
significantly
over the years,
TBCS’s
dedication
to customer
support has
never wavered. Whether
its a customer
with a 20
year old key
system (TBCS
still has
several under
support) or
a brand new
IP PBX, calls
for support
are greeted
by a friendly
live voice
and responded
to by a courteous
local technician,
usually arriving
hours before
expected. Customers
can also expect
to always
be assigned
a personal
account manager
who will drop
by from time
to time to
see how things
are going. A
lot of TBCS’s
competitors
consider this
level of service
to be “old
fashioned,”
but TBCS’s
customers
wouldn’t
have it any
other way.
TBCS, Inc. is a Nashville, TN-based company that began in 1978 as Nashville Telecom. In 1983, the name was changed to Tennessee Business Communication Services and in recent years has become known simply as “TBCS”. President and Founder Larry Featherstone and General Manager Steve Mars have been on board since day one and continue to be passionately involved in the day-to-day operation of the business.
TBCS is proud to form strategic partnerships with some of the most innovative and highest quality voice and data companies in the world, including Vertical Communications/Vodavi, Win Communications, Adtran, Fonality, and TalkSwitch. TBCS also offers support agreements for a variety of other manufacturers.
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